We know all about what customers are looking for in Haines City parking lot paving. They want an honest, reputable, and experienced pavement contractor that can deliver quality asphalt pavement and maintenance service. It’s not enough that you’re cheap and you’re using the latest in technology, what matters to clients is that they want to know you can deliver according to the details of the contract.
But looking at it from the other side of the coin, we’re sure pavement contractors also go through the process of choosing their clients and working harmoniously with them. Here are some of the concerns that pavement contractors have about their customers:
They expect a miracle
Pavement clients have to be realistic. There is no one solution about your pavement problems. Regular maintenance will help prolong the life cycle of the pavement, but it is not a guarantee that you will never meet a pavement problem again. Contractors fear that when they get into a contract with clients, the latter feel that there would never be a pavement issue again. Although contractors try to achieve perfection at all times, this could not be possible without also the proper coordination with the pavement owners. If you don’t take care of the pavement, then there’s a good chance that you’ll suffer the consequences no matter how cost efficient the pavement is.
They want a discount
Some clients, just because they happen to be loyal to your company in several projects, want and expect a discount. While contractors could easily provide discount for loyalty, this should not be demanded from them. Rather, clients should wait when something like this could be offered. Demanding and expecting discounts may be a little thick-skinned because services ought to be paid.
They want free maintenance checkup
Freebies are always good, of course, but they cannot always be given or the companies will wither and die. Maintaining an asphalt pavement is hard work and it must be compensated accordingly. In fact, this is even a separate service for many pavement contractors. It is not part of the pavement installation package. This can be given as a gift for a few months after the installation is finished. But once the “free” months have passed by, it’s time to sign up for a new contract that will routinely check your Haines City parking lot paving for any cracks, potholes, irregularities, etc. A simple contract like this can prevent many damages.